1. Collection of data
The privacy and protection of personal data is very important to Sun N Sea Holidays, including all its other brands and affiliates (hereinafter ‘the Company’). The Company complies with any mandatory data protection legislation when collecting and processing personal data. Whenever you are in the process of booking a travel arrangement with the Company we may collect and store, as the case may be, the following information: contact information, departure date, date of return, itinerary and destination, airline, hotel, price, customer requests, information on travel companions, payment information, frequent flyer number, date of birth, nationality, language, personal preferences and similar or other information you might provide us with. Should the situation arise, for instance in an event of an accident during your trip or in case of complaints etc., the Company may collect and process further information.
2. Disclosure to third parties
In accordance with all mandatory data protection legislation your data may be disclosed to third parties processing data on behalf of the Company. In this context your data may also be transferred abroad.
Your data may be disclosed within the Company to other than the collecting entity. Data may be used by these other the Company entities to the same extent as the collecting the Company entity is entitled to use it. Your data is treated as confidential and will not be disclosed to third parties, save for the purpose of the Company fulfilling its contractual obligations vis-à-vis you, or if required under mandatory law, particularly if requested by the competent authorities or for the purpose of enforcing the Company’s rights.
3. Use of data
Collected data will be processed in good faith and will be used in order to handle your booking. To the extent permitted by applicable law, the Company will also use the data also for the purpose of preparing attractive offers for its customers as well as for analysis, marketing and consulting purposes. The Company may also use the data in order to provide you with information and offers that might be of interest to you. We will also send you e-mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. You can always refuse to receive such offers and information. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the e-mail. Please contact us with e-mail firstname.lastname@example.org.
4. Particular regulations regarding air travel
In certain countries the government requests to receive certain specific information regarding travel to and from these countries for security and immigration purposes. You hereby entitle the Company and/or the relevant airline to disclose personal data (the so called „Passenger Name Record, PNR“) for this purpose. The PNR consists of data such as full name, date of birth, full residential address, telephone numbers, information about travel companions, date of booking and ticketing and intended departure dates, travel status and itinerary, frequent flyer number, information about luggage, previous changes in your PNR etc. You hereby acknowledge that this data may be transferred to these countries, where data protection legislation might not provide for the same level of data protection as is provided under European data protection legislation.
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